Mobile / App
a888o collects only the information needed to run your account, process your bKash or Upay wallet activity, and keep your session secure. This policy explains what we collect, why we collect it, and what you can do about it — your access and use depend on your local law and eligible regions.
When you open an account with us, we collect the details you submit during registration — your name, contact information and the wallet identifiers you use, such as your bKash or Upay number. We also collect technical data: the device type you accessed from, browser session identifiers, IP address and in-app navigation events. This helps us keep your account functioning correctly across mobile and desktop sessions. Transaction records tied to your bKash or Upay deposits are retained as part of your account history. We do not sell your personal data to third parties, and we do not share it with advertisers. Data shared with payment processors is limited to what those processors need to complete a transaction. We store account data for as long as your account is active. If your account is closed, we keep records only for the period required under applicable rules. Where local law in Bangladesh affects what data we may hold or for how long, those local requirements take priority. If you have questions about what data we hold on your account, our support team is the right place to start.
This policy applies to data collected directly through the a888o platform — your account registration, wallet transactions and site navigation. It does not extend to third-party services you reach from our pages. Understanding the boundary helps you know who is responsible for what.
Any data you submit when creating or updating your a888o account — name, contact details, wallet identifiers — falls fully within this policy. We control how that data is stored, who can see it and how long it is kept.
When you deposit via bKash or Upay, the transaction reference and amount are recorded in your account history and covered here. The payment processor's own terms apply to the transfer itself; we hold only the confirmation record on our side.
Pages you visit, game lobbies you open and session duration are logged as usage data under this policy. We use this to keep the platform running correctly for your device, not to build an advertising profile on you.
Links or embedded services from outside a888o are governed by their own privacy terms. We are not responsible for how an external provider handles your data once you leave our platform. Check their policies directly before sharing information with them.
You have real choices about the data tied to your account. Reviewing what we hold, correcting inaccurate details and asking questions about how your information is used are all actions open to you. Start by logging into your account — the profile section shows the registration details currently on record. If anything there is wrong or out of date, you can submit a correction request through our support channel and we will update it. For wallet-linked data such as your bKash or Upay number, changes go through a verification step to protect your account from unauthorised edits. If you want to know exactly what data we hold beyond what the account page shows, contact support with a written request and we will respond. Eligibility for certain data actions may depend on applicable rules in your region.
Log into your account and open the profile section. Registration details and wallet references stored on your account are visible there. If anything is incomplete or incorrect, note what needs changing before you contact support.
Submit a correction request via the support route. For contact details and name fields, changes are straightforward. Wallet identifiers like your bKash number require a verification step before the update goes through.
If you want a full account of what personal data we hold, send a written request through our support channel. We will respond with the details relevant to your account, subject to applicable local rules.
You may request that your account be closed. Once closed, we retain only the records required under applicable rules. Contact support to start this process; we will confirm what data is kept and for how long.
If you have a question about how your data is handled, need to correct information or want to understand what records we hold, our support team is the right contact. Use the routes published on the site — we do not publish channels or hours beyond what is shown there.
The live chat widget on the site connects you to the support team directly. Use it to ask about account data, wallet record queries or correction requests. It is the fastest route for account-linked questions.
For written privacy requests — including asking what data we hold or requesting a correction — use the email address published in the contact section of the site. Set out your account details and the specific request clearly.
The account help section of the site covers common data and profile questions. Check there first for steps on updating your bKash or Upay wallet number, changing contact details or reviewing your session history.
Our approach to your data is built around keeping it accurate, limiting who can access it and being clear about how long we hold it. We do not share data with advertisers, and payment data linked to bKash or Upay is shared only with the processor needed to complete your transaction. If you want to request a change or raise a question, the support routes on the site are the published path.
We use cookies to keep your session active between pages, remember your login state and log navigation events for platform performance. You can manage cookie preferences through your browser settings. Blocking cookies may affect how some account features work on your device.
Access to your account data is controlled by your login credentials. Changes to sensitive fields — including wallet numbers like your bKash or Upay reference — require a verification step before they take effect. If you believe your account has been accessed without your permission, contact support immediately.
We keep your account data for as long as your account is active. After closure, only records required under applicable rules are retained, for the period those rules specify. We do not hold data beyond what is necessary for the account or compliance purposes.
To correct, query or request removal of your data, contact support through the live chat or email routes published on the site. Include your account reference and describe the specific request. We respond subject to applicable local rules and the verification steps required to protect your account.
These are the questions we hear most often about how personal data and information are handled. If your question is not answered here, the support routes on the site are available.
We collect the details you submit at registration — name, contact information and the wallet identifier you use, such as your bKash or Upay number. We also log device and session data to keep your account working correctly. We collect only what is needed to run your account.
Your wallet number is shared only with the payment processor needed to complete your transaction. We do not share it with advertisers or unrelated third parties. The record of the transaction reference is kept in your account history under this policy.
Log into your account and open the profile section — your registration details and wallet references are shown there. For a full breakdown of what we hold beyond the profile page, send a written request through the email support route published on the site.
Yes. Contact support through live chat or email with the details you want corrected. Standard contact fields are straightforward to update. Changes to wallet identifiers like your bKash number go through a verification step first to protect your account from unauthorised edits.
We use cookies to maintain your login session and log navigation data for platform performance. You can manage cookie settings through your browser. Switching off cookies may affect certain account features, including session continuity when you move between the lobby and your account page.
After account closure, we keep only the records required under applicable rules, for the period those rules specify. We do not hold data beyond what is necessary. Your access rights and local law in Bangladesh may affect exactly how long specific records are retained.